Thursday, January 29, 2009

Can there be good service in Centerville ???

IGGY's in Centerville, UT

OK now, in my last food critique (The Counter), I mentioned two simple but important aspects to make for a great eating out food experience:

1) Good Food
2) Good Service

(By the way, I need to pause here and mention that The Counter has a great waiter in Tim).

Now, back to Iggy's ...

We found good food, but we found EXCEPTIONAL service in a waiter .. Slava. He comes from the Czech Republic and is here studying (currently getting his MBA).

He was attentive in every way possible. He offered suggestions, he brought out condiment suggestions to try with our food. He was intuitive enough to know what we needed. He even gave us Lemonade (no charge) to take home with us.

But even beyond this, he was absolutely polite, well spoken and a wonderful example of what food service ought to be !!!

On our way out, we spoke with the Manager. He asked how we liked our experience, and we of course gave our THUMBS UP !! He told us that Slava has received "rave" reviews and also "definitely has ESP". We fully concur.

Now, my wife had a wonderful Chicken Sausilito which was in a wonderful Carbonara sauce. It was accompanied by rice and vegetables. I had their meatloaf, which was wonderfully flavored with a combination of ground beef, ground Italian sausage and ground chicken. All this with an appetizer, dessert and drinks for a good value price !!

SO .. try it out. And if you're lucky (and privileged) enough , you too can enjoy the wonderful service of Slava.

2 comments:

  1. We went to Iggy's a long while back. I don't remember the food, I do remember it being a LOUD environment. Not a good place to go and plan on chatting, at least not with a big group.

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  2. We just went to Iggys the other night. The food was good the service wasn't. I got the Chicken Madria (good), Shaun got a steak sandwich which had a lot of grizzle so plan on picking the grizzle off or order something else. Our friends got a hamburger and a pasta dish which they said was good. The bread was good too. Our Server kept forgetting to bring us things. He forgot the side salad our friend ordered, and we had to remind him three times for tabasacco sause, and just felt like he was rushing us to leave. Next time I will have to ask for Slava.

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